Get in Touch
For any questions or concerns, you can contact us via the form below
What payment methods do you accept?
We accept a variety of payment methods including major credit cards such as Visa, MasterCard, American Express, and Discover. We also accept payment through PayPal for added convenience.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the shipping carrier’s website. If you have any questions or concerns about your shipment, please contact our customer service team at [email protected].
Is it safe to order online?
Yes, it is safe to order online from Figote. We use industry-standard encryption to protect your personal and financial information during transmission and storage. Additionally, we do not store your full payment information on our servers.
How long will it take for my order to arrive?
The shipping time for your order varies depending on your location and the shipping method selected at checkout. Typically, it takes 3-4 business days from the date of shipment for your order to arrive. However, shipping times may vary due to weather conditions, customs processing, or other unforeseen circumstances.
Is it safe to enter my credit card information on your website?
Yes, it is safe to enter your credit card information on our website. We use industry-standard encryption technologies to protect your information and ensure that your transaction is secure. We also do not store your credit card information on our servers, so your information is kept safe from potential data breaches.
Can I cancel my order after I have placed it?
Yes, you can cancel your order as long as it has not been shipped yet. Please contact our customer service team as soon as possible to request a cancellation.